The Top Management of Durrat Amjad Co. are committed to operate every aspect of the business to those standards that offer the highest possible quality of service to all clients. This is supported by a progressive management style that encourages the Quality culture throughout the Company. This is to ensure that the company operates effectively and efficiently and meets the needs of customers. The effectiveness of the Quality System is monitoring, reviewing and effective corrective and preventive action shall be taken upon. All personnel have been made aware of the commitment to the policy in particular and quality in general and are encouraged to demonstrate their own support to the system by continuous active participation. Durrat Amjad Co. accords utmost importance to quality and takes pride in the high quality of services. Durrat Amjad Co. maintains a rigorous controlling system that includes continuous awareness, communication and implementation. The quality review process begins from the outset and continues until the work is completed. This effectiveness of Quality is enhanced by addressing to the customers’ concerns, analyzing problems and identifying causes and developing effective responses.
Customer complaints are entertained through corrective and prevention action. Classification of awareness, we are committed to provide a awareness by its employees to perform their assigned responsibilities. This includes orientation in job / equipment related, managerial and refreshers. Determining awareness needs all employees are assessed by their supervisors to determine adequacy of their existing awareness / qualification and to propose what additional they require.